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Printer Support Policy
In an effort to
provide consistency in support and to maximize savings in purchasing
the printers and printer supplies, all printers should be purchased
through ECS.
Laser Printers
Additional printers may be requested from IS equipment funds or
purchased with departmental funds as needed to provide adequate
coverage for the departmental printing needs.
Replacement of departmental non-color printers will be covered
from IS replacement funds and will take place when the printer
is no longer meeting the functional needs of the department or
the cumulative repair costs of the printer are going to exceed
its current value.
Individual laser printers and color laser printers may be requested
from IS equipment funds (with proper justification) or purchased
with departmental funds. Replacement of individual laser
printers and color printers using IS equipment funds must be approved
as a new equipment request.
The department assumes all cost for the ongoing provisioning of
toner and paper needed to operate their laser printers. Departments
will pay up to $75.00 of any needed repair with the balance being
covered by ECS. ECS will seek to find the best pricing available
for toner cartridges and make these prices available to the departments.
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Ink Jet Printers
Individual color ink jet printers by their nature are more costly
to operate than laser printers and have a much shorter lifespan. They
do not provide laser quality print and should not be used for mass
replication of documents.
Ink Jet printers will be provided to faculty and staff as follows:
Administrative faculty and staff will need the approval of their
departmental Directors or VPs in order to receive an individual
ink jet printer.
Academic staff will need the approval of their departmental convener
in order to receive an individual ink jet printer.
Teaching faculty will be given the option of an individual ink
jet printer, with the understanding that their department will
have additional expenses in keeping them provisioned.
Replacement of ink jet printers will be covered from IS replacement
funds and will take place when the printer is no longer meeting
the functional needs of the user. ECS will make the decision
regarding repair or replacement on a case-by-case basis.
The department assumes all cost for the ongoing provisioning of
the ink jet cartridges and paper needed to operate their ink jet
printers. ECS will seek to find the best pricing available
for ink jet cartridges and make these prices available to the departments.
Additional ink jet printers, such as portable printers, may be
requested from IS equipment funds or purchased with departmental
funds as needed.
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This policy may be revised as needed by ITPC as technology
changes.
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