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The Facilities Department is open Monday through Friday from 7:30 a.m. until 4:30 p.m.
Please contact Security at (765) 983-1400 to report any emergency related to Buildings & Grounds if it is after the normal hours of operation.
Emergencies are problems that create a safety hazard, interrupt building operations or seriously disrupt academic, administrative or College life and would require immediate attention.
Examples: Fire, major power outage, water or gas leaks, broken glass in high traffic areas, total loss of space heating in freezing weather, major equipment breakdowns, etc.
High Priority problems are less serious than emergency work, but requires repair within seventy-two (72) hours after the discovery of the problem.
Examples: Repair of broken window, drinking fountains, inoperable lighting/outlets, dripping pipes, extremely warm or cool rooms or spaces, etc.
Medium Priority problems are less serious than high priority. Completion can be expected within (10) days of receipt of the Work Order Request, depending upon the availability of manpower and supplies.
Examples: Leaking faucets, sticky doors, ballast replacement, ceiling tile replacement, etc.
Low Priority problems include all requests not falling within the other categories. Scheduling is on a “first come-first serve” basis and completion can be expected within thirty (30) days of department approved work request depending upon the availability of manpower and materials.
Examples: Repair of chairs, minor painting, installation of additional electrical outlets, chargeable request, etc.
Projects: Small remodeling/improvement projects to existing facilities. All project work is to be planned and coordinated with the department making the request and the Director of Maintenance and all other trades or personnel involved. An approved account number must be provided prior.
Examples: Office remodeling, construction of bookcases and cabinets, addition of lighting or power circuits, decorative painting, etc.
I don’t have a job number but I want to check on my job, what can I provide to help?
We track orders through the operation by the job number. If you don’t have a job number, then provide as much information as you can about the job. This information would be most helpful:
Most buildings have designated central receiving areas for all shipments. This is where your packages will be delivered unless a specific location is requested. Packages may also be picked up in the receiving if arrangements have been made.