Your Visit to Health Services

We want to make your visit to Health Services as smooth and pleasant as possible. When you arrive for an appointment, to see a nurse or to receive an immunization or allergy shot, you will sign in and sit in the waiting room. Students are seen in the order in which they sign in or in the order of their appointments unless it is a medical emergency.

Make the Most of Your Visit

• To reduce your wait time, please call ahead for an appointment.
• Be on time for your appointment.
• Call x1328 to cancel your appointment in advance.
• Bring your health insurance prescription card with you.
• Inform the nurse/physician of any recent laboratory work handled by another healthcare provider.
• Ask the nurse/physician for an explanation of anything you do not understand.

How to Talk to Your Health Care Provider

• Be honest and open especially concerning your history.
• Write down health questions ahead of time — no question is foolish or insignificant.
• Indicate how long you have had each symptom and be as specific as possible in listing your symptoms.
• Indicate all medications you are currently taking or have taken within the last three weeks.
• Do not respond with a simple "yes" or "no" to questions about the conditions of parts of your body — more information is usually needed.
• If the examination is for employment or a travel program, be sure that the physician records all data on the form provided by the employer, college, etc., and not only what appears on your medical record. There can be an additional charge for completing health forms at a later date.
• Be sure your healthcare provider checks and records such important basics as your height, weight, blood pressure, pulse and discusses any deviation from normal ranges.

You, as a patient, have a right to know what is being done and why. If in doubt, ask. You also have the right to refuse any tests if you do not receive a satisfactory explanation for why they should be ordered.

Visiting an Off Campus Medical Facility

• Take your health insurance information with you.
• Ask directions to the medical facility if you do not know where it is located.
• If you will be seeking follow-up treatment at Health Services, ask the off campus healthcare provider for copies of all documentation, or sign a release of information so Health Services staff will know what follow-up services you will need.
• You are an adult. Unless you sign a release of information, the healthcare provider cannot talk with your parents or other parties about your treatment (except in certain situations).
• If you need to be admitted to the hospital, let College administrators know. They can help you arrange course work, etc. while you are hospitalized.