Earlham College Information Services
Earlham College


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Evaluating I.S. @ Earlham

Introduction

Knowing how to access and use information technology is an important part of an education. Students entering college need to be well-equipped to handle the abundance of information that will be presented to them. For this reason, Information technology has become an increasingly important part of the curriculum and the community at Earlham. The tools and technology we provide our students enables them to accomplish learning objectives, to satisfy personal interests and expand ways of knowing. Technology lets students get the most from their experiences here on campus and in studies abroad.

Since 2000, the College has improved and advanced our technical infrastructure, support mechanisms, and computing facilities. The College network, for instance, has increased speed 10-fold while adding new, easy-to-use online registration methods, additional “public” network ports across campus, and — most importantly — wireless access in all academic buildings and most off-campus houses. Further infrastructure improvements have doubled the number of servers in our array, installed additional UPS and back-up capabilities, and increased storage capacity to over one terabyte. Storage capacity has increased 20 times the previous capacity, up from roughly 60 gigabytes just two years ago, the average size of a hard drive in a mid-line computer today.

Support has been improved through the implementation and staffing of a central computing HelpDesk that Earlham community members may contact via Web form, phone or e-mail to report problems or request assistance. The HelpDesk also has a Web site <http://helpdesk.earlham.edu/> which houses forms, contact information, policies, tutorials, computer lab information and a number of other resources. Additionally, Earlham has updated, replaced, or newly installed over 300 computers in the past three years, almost half of which have gone into public computing lab facilities for student use.

This Evaluation of Information Services is designed to help you understand some of the ways that computing and information resources are used at Earlham. It is based on a series of questions developed by Educause to assist prospective students in making informed decisions as they choose a college.

If you have questions, comments or concerns about this information, please contact the HelpDesk at helpdesk@earlham.edu.

EDUCAUSE Categories

Academic Experience
Administrative Experience
Social Experience
Requirements, Services & Costs

Associated Links

EDUCAUSE

EDUCAUSE Guide to Evaluating IT on Campus

Earlham Computing Services




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