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Current Openings

Office Manager and Benefit Specialist — Human Resources

June 05, 2017


Earlham College is accepting applications for the position of Office Manager and Benefit Specialist in the Human Resources Office. This is a full-time staff position with full benefits. The starting pay level is $14.05 per hour, with an increase to $14.20 per hour upon successful completion of 90-day introductory period.

The Office Manager and Benefit Specialist will be responsible for directing and coordinating human resource services and related activities.

The Office Manager and Benefit Specialist position is responsible for overall Human Resources Office activities, including the reception area, mail, large purchasing requests, applicant tracking, processing remittances and facilities. This position also is responsible for assisting with the administration of all day-to-day benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 403(B) plan.

Primary Duties & Responsibilities

  • Manages the reception area to ensure effective telephone, email and mail communications both internally and externally to maintain professional image.
  • Supervises and coordinates overall administrative activities for the Human Resources (HR) Office. Partners with HR leaders to update and maintain office policies as necessary.
  • Assists in the onboarding process for new hires. Manages applicants using internal applicant process. Manages applicant tracking within the HRIS system, prepares and reviews orientation paperwork with new hires.
  • Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information. Performs quality checks of benefits-related data.
  • Assists employees regarding day-to-day benefits inquires, life status changes and general claim issues. This day-to-day administration will be supported by the Associate Director for escalation claims and inquires.
  • Responds to general 403(B) inquiries from employees relating to enrollments, plan changes and contribution amounts.
  • With guidance from the Associate Director, assists with the open enrollment process. When directed, distributes all benefits enrollment materials and determines eligibility.
  • Provides necessary reports for allocation/billing charges. Processes monthly benefit remittances.
  • Serves on committees as needed that require HR knowledge.
  • Maintains and updates personnel files within the HR office.
  • Performs other duties as assigned.

Experience & Qualifications

  • A high school diploma or GED certification.
  • Proven experience as an office manager, front office manager, HR assistant or administrative assistant with benefit-related responsibilities.
  • Knowledge of customer service responsibilities and procedures.
  • Proficiency in MS Office (Excel and Outlook, in particular).
  • Excellent time management skills and ability to multitask and prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational and planning skills in a fast-paced environment.

Application Instructions

Please send a letter of interest, resume, and contact information for three references to:

Salina Hoque-Troxell
Assistant Director of Human Resources
Human Resources Office
Earlham College
801 National Road West
Richmond, IN 47374-4095

Phone:  765-983-1393

The review of applications will begin immediately and continue until the position is filled.

Earlham College continues to build a community that reflects the gender and racial diversity of the society at large, and, therefore, we are particularly interested in inviting and encouraging applications from African Americans, other ethnic minorities, and women. Earlham also is eager to solicit applications from members of the Religious Society of Friends (Quakers).

Earlham College is an Equal Opportunity Employer. Earlham utilizes E-Verify to confirm employment eligibility for all newly hired employees within the United States.

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